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Terms and Conditions
At Blackhurst and Co. we take immense pride in the quality of our hand-painted backdrops, and we request that you handle them with the same level of care when using them for their intended purpose.
If you notice any damage, tears, or marks upon receiving the backdrop, please notify us promptly so that we can address the issue.
To ensure that our backdrops last for a long time, please do not fold any backdrops that are rolled onto a cardboard tube. When using the backdrops we suggest using clean gaffer tape on the soles of your shoes and heels to prevent footprints and damage. We also suggest this when working with props that may leave behind dust - e.g. plaster plinths.
We ask that you handle our backdrops with utmost care, keeping them clean and protected from wear and tear. Please refrain from using any adhesive tape on the backdrops, as it may cause paint peeling when removed.
In the case that any damage occurs, we advise against attempting repairs on your own. Inform us once you notice this and we can advise on what to do before returning to us.
Any damage resulting from improper cleaning or handling will be subject to a charge.
By proceeding with the backdrop hire, you are acknowledging and accepting these Terms and Conditions, and assuming responsibility for the backdrop until it is returned back to us at Blackhurst and Co.
Please take note of the following chargeable fees for damages:
Spot Cleaning: £125
Area Cleaning (per square meter): £225
Small Tear: £550
Incorrect Packing (Ironing Charge): £150
Backdrop Replacement Cost: Ranging from £500 to £5000 depending on size and level of detail.
We sincerely appreciate your cooperation in treating our backdrops with care and adhering to these guidelines.